Customer Support Group
Gemco’s Customer Support Group provides a wide range of services oriented to today’s customer requirements! Whether you purchase a Gemco Tumble Blender, Vacuum Dryer or Valve, our Customer Support Group is there to assist you.

24-Hour Hotline
We’re only a phone call away. Gemco guarantees a response within 24 hours. Our hotline number is in service 24 hours a day, 365 days a year. For emergencies and troubleshooting dial 1.800. OK Gemco (654.3626) ext. 331.

Field Service
An independent department with experienced service technicians. Our technicians are capable of handling all types of manufacture tumble blending and drying equipment. Gemco stocks most common maintenance and repair parts. Additionally, Gemco maintains a full service machine shop at its Middlesex manufacturing facility.

Instruction Manuals
All Gemco manuals are easy to follow in a step-by-step format with photos. Gemco manuals cover installation, operation and maintenance instructions for Gemco Tumble Blenders, Vacuum Dryers and Valves.

Spare Parts
Each piece of equipment comes with one year, recommended spare parts list. Gemco also offers a wide range of retrofit parts to update older equipment. Gemco’s parts department maintains a customer profile data base for quick equipment identification, parts, pricing and delivery information.